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Privacy Policy

Jiri Nutrition is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jirinutrition.com and make purchases from our e-commerce store. Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We may collect information about you in various ways. The information we may collect on the site includes:

Personal Data

  • Personally identifiable information, such as your name, shipping address, email address, and telephone number, as well as demographic details like age, gender, and preferences, which you voluntarily provide during registration or while using the website.

  • Financial details related to your payment method (e.g., valid debit/credit card number, expiration date) when you purchase, order, or request information.

  • Data from social networks, such as Facebook, Instagram, or Google, if you connect your account to these platforms.

Derivative Data

  • Information our servers automatically collect, including your IP address, browser type, operating system, access times, and pages viewed before and after accessing the site.

Mobile Device Data

  • Device-specific information, such as your mobile device ID, model, and location, when you access the site using a mobile device.

2. Use of Your Information

We use the information collected about you to:

  • Create and manage your account.

  • Process and confirm your transactions, including payments and refunds.

  • Fulfill and manage orders, deliveries, and returns.

  • Notify you of account activity or order updates.

  • Customize and enhance your experience on the site.

  • Monitor and analyze usage to improve functionality and services.

  • Offer new products, promotions, and personalized recommendations.

  • Protect against fraudulent activity and other risks.

  • Respond to customer service inquiries and resolve disputes.

3. Disclosure of Your Information

We may share your information in the following circumstances:

By Law or to Protect Rights

  • If required to comply with legal obligations, protect rights, or prevent misuse of the website.

Third-Party Service Providers

  • With trusted partners who assist in payment processing, hosting services, email delivery, and other essential operations.

Marketing Communications

  • With your consent, we may share information for marketing purposes, such as promotional campaigns.

Business Transfers

  • During negotiations or completion of a merger, sale, or transfer of company assets.

Third-Party Advertisers

  • To serve relevant ads based on your browsing behavior through cookies and tracking technologies.

Affiliates and Business Partners

  • With affiliated companies or partners for business collaborations or joint promotional activities.

4. Security of Your Information

We implement administrative, technical, and physical measures to protect your data. However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute data security.

5. Policy for Children

We do not knowingly collect information from individuals under 13 years of age. If we learn that we have inadvertently collected such data, it will be deleted promptly.

6. Do-Not-Track Features

At present, Jiri Nutrition does not respond to Do-Not-Track (DNT) signals due to the lack of a universal standard. We will update this policy if such a standard is adopted.

7. Options Regarding Your Information

Account Information

You may review, update, or delete your account by:

  • Logging into your account settings.

  • Contacting us via the provided contact details.
    Note: Certain information may be retained for legal or security purposes.

Emails and Communications

You can opt out of receiving communications from us by:

  • Updating your preferences in your account settings.

  • Contacting us directly.

8. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

Jiri Natural Private Limited
Email: Operations@jirinatural.com
Phone: +977-9851364369, 014530473
Address: Kopila Marga, Bishalnagar, Kathmandu-4, Nepal

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